Hywaze Sales Disclaimer: Please note that sales made on the HYWAZE website and in HYWAZE Smoke Shop Retail Locations are entirely separate. Any products purchased online, including gift cards, are to be redeemed online only. Online purchases cannot be returned, exchanged, or redeemed at any retail store location. If you have any questions regarding an online purchase, please contact our customer support team via: Live Chat on our website Phone: 1-888-8HYWAZE Email: info@hywaze.com For inquiries about products purchased at one of our HYWAZE Smoke Shop Retail Locations, please reach out to that specific location directly. We appreciate your understanding and look forward to serving you!